The Art & Science of
Effective Conversations
“Communication is the lifeblood of organisations and your ability to build relationships and deliver results will depend on your ability to have effective conversations”.
A practical guide to having consistently better quality conversations based on psychological concepts.
1
To explore how to successfully build supportive, respectful and useful relationships through better conversations
2
To learn how to approach and manage difficult conversations
3
To learn the skills that enable consistently effective conversations